FAQ

Only cash­less payment is possible in the cafet­erias and bistro. In the refect­ories, there is only one cash register. You can pay cash­less with giro­card, credit card, Alipay, Apple Pay and Google Pay.

All lunches are being delivered and there is no option to produce more food on site.

The prices are listed on our menu plans and on our website.

In our canteens you can pick two side dishes. Soup, starch dishes, veget­ables, dessert, fruits and juice count as side dishes.

At the veget­arian counter you will only receive veget­arian (and some vegan) food. All side dishes at the veget­arian counter are prepared with veget­able fats.

The indic­a­tions of ingredi­ents in all meals are based on the inform­a­tion given by the produ­cers and suppliers of the ingredi­ents. All contained (declar­able) aller­gens – except minor traces – are being declared by the Stud­i­er­enden­werk. It is possible that some ingredi­ents are crossed during the prepar­a­tion process. Thus we cannot guar­antee 100% that there are no other ingredi­ents in a meal besides the declared ones.

In case there is an imme­diate need for action you should talk to the oper­ating manager of the facility. There are some feed­back forms avail­able at the exit of Interim-Canteen AR. Please talk to Mr Elmar Königer, head of the depart­ment gast­ro­nomy for more detailed inform­a­tion if you have more general criti­cism or suggestions.

A number of produce is only offered in organic quality at Stud­i­er­enden­werk Siegen. A current list can be found in facil­ities. We are always trying to increase the share of organic produce in our gast­ro­nom­ical department.

All coffee in the cafet­erias, Bistro as well as Canteen AR and ENC is labelled fair trade. We are plan­ning to add more fair trade products to our goods.

Students are entitled to subsid­ized meals and thus pay less than other guests. Simply posi­tion your student ID on the tablet while waiting in line to pay – that makes everything go quicker.