• Can I pay without cash? 

    Only cash­less payment is possible in the cafet­erias and bistro. In the refect­ories, there is only one cash register. You can pay cash­less with giro­card, credit card, Alipay, Apple Pay and Google Pay.

  • Why is there no choice of side dishes in Cafet­eria PB and H? 

    All lunches are being delivered and there is no option to produce more food on site.

  • Where can I find the prices of the meals? 

    The prices are listed on our menu plans and on our website.

  • How many side dishes can I choose with my (veget­arian) meal? 

    In our canteens you can pick two side dishes. Soup, starch dishes, veget­ables, dessert, fruits and juice count as side dishes.

  • How can I recog­nize vegetarian/vegan food? 

    At the veget­arian counter you will only receive veget­arian (and some vegan) food. All side dishes at the veget­arian counter are prepared with veget­able fats.

  • Can I trust the labelling of allergens? 

    The indic­a­tions of ingredi­ents in all meals are based on the inform­a­tion given by the produ­cers and suppliers of the ingredi­ents. All contained (declar­able) aller­gens – except minor traces – are being declared by the Stud­i­er­enden­werk. It is possible that some ingredi­ents are crossed during the prepar­a­tion process. Thus we cannot guar­antee 100% that there are no other ingredi­ents in a meal besides the declared ones.

  • Who can I talk to if I was not satis­fied with my meal? 

    In case there is an imme­diate need for action you should talk to the oper­ating manager of the facility. There are some feed­back forms avail­able at the exit of Interim-Canteen AR. Please talk to Mr Elmar Königer, head of the depart­ment gast­ro­nomy for more detailed inform­a­tion if you have more general criti­cism or suggestions.

  • Does the Stud­i­er­enden­werk use organic produce? 

    A number of produce is only offered in organic quality at Stud­i­er­enden­werk Siegen. A current list can be found in facil­ities. We are always trying to increase the share of organic produce in our gast­ro­nom­ical department.

  • Does the Stud­i­er­enden­werk use fair trade produce? 

    All coffee in the cafet­erias, Bistro as well as Canteen AR and ENC is labelled fair trade. We are plan­ning to add more fair trade products to our goods.

  • Why do I need to show my student ID to the cashier in the canteens and cafeterias? 

    Students are entitled to subsid­ized meals and thus pay less than other guests. Simply posi­tion your student ID on the tablet while waiting in line to pay – that makes everything go quicker.

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