New catering system from 08.04.2024
Our canteen catering system will receive a fundamental update from 08.04.2024. You can find out what this means in concrete terms and how this decision came about here.
During the changeover phase to the new system, it is possible that errors may still creep in here and there or that the pre-order system for the ENC canteen may not yet work properly. We ask for your understanding and are of course working to resolve any minor initial problems as quickly as possible.
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Why is the Studierendenwerk introducing a new catering system?
With this change, we are primarily responding to the frequent criticism that the current catering system with its fixed menus and prices is too rigid. In future, we want to give you the opportunity to put together your lunch flexibly in terms of quantity and choice, depending on your appetite. This will give you more combination options and more variety. The new catering system is more transparent, fairer and more flexible. To make this possible, the price system must of course also be adapted.
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What is changing in the catering system in the canteens?
With the new catering system, there will no longer be fixed menus at a fixed price (stew with bread roll and dessert for 2 euros, vegetarian/vegan dish with two side dishes for 3.50 euros, fish/meat dish for 4.00 euros), but “Meal 1” (vegetarian or vegan main component) or “Meal 2” (meat or fish main component) can be combined individually and flexibly with the desired number of side dishes. You can also omit the side dishes completely or just have side dishes. The price is calculated individually, depending on how you have put together your meal.
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What does the new catering system mean in concrete terms for students?
Sales price dependent on purchase price: The basic principle of the new system is that all sales prices are set on the basis of their actual purchase price.
Three price categories for both meal 1+2 and side dishes: Depending on the purchase price, both “meal 1+2” (vegetarian/vegan and fish/meat main component) and the side dishes (filling side dish, vegetables, salad, dessert) are divided into three price categories.
Prices for students:
Meal 1 (vegan or vegetarian): 2.30 euros, 2.90 euros or 3.50 euros
meal 2 (fish or meat): 2.30 euros, 2.90 euros or 3.50 euros
Side dishes: 0.60 euros, 1.00 euros or 1.20 euros
Stew without bread rolls and without dessert: 1.50 euros, meat inlay/sausage with stew 1.60 euros, bread rolls 0.40 euros
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What does the new catering system mean in concrete terms for employees?
Sales price dependent on purchase price: The basic principle of the new system is that all sales prices are set on the basis of their actual purchase price.
Three price categories for both meal 1+2 and side dishes: Depending on the purchase price, both “meal 1+2” (vegetarian/vegan and fish/meat main component) and the side dishes (filling side dish, vegetables, salad, dessert) are divided into three price categories.
Prices for employees:
Meal 1 (vegan or vegetarian): 3.90 euros, 4.40 euros or 5.40 euros
meal 2 (fish or meat): 3.90 euros, 4.40 euros or 5.40 euros
Side dishes: 1.10 euros, 1.70 euros or 2.30 euros
Stew without bread rolls and without dessert: 5.00 euros, meat inlay/sausage with stew 2.40 euros, bread rolls 0.50 euros
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What advantages does the new catering system offer?
Transparency and price fairness: The purchase costs of the individual ingredients determine the sales price in the canteen through a “cause-related cost distribution”. The more expensive the components of the dish are purchased, the more the dish costs in the canteen. Overall, the prices are more flexible, but thanks to the caps there is still financial planning security.
Creative scope in the menu: More varied, fresher, more regional, more organic quality: the new cost principle gives us greater freedom in the further development of our menus.
More flexibility for you in the composition of the meals: With the new catering system, an individual choice of side dish will once again be possible for meat/fish dishes in future. If you are not very hungry, you can simply omit side dishes or only eat side dishes. The stew without side dishes will then only cost 1.50 euros for students, for example.
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When will the new catering system come into effect in the canteens?
The new catering system will apply in all Studierendenwerk canteens from 8 April 2024.
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Who should I contact if I have questions about the new catering system?
If you have any questions about the new catering system, our colleagues from the catering department will be happy to help:
Elmar Köninger, Head of the Catering Department: koeninger@studierendenwerk.uni-siegen.de
Sebastian Deuster, representative of the head of department: deuster@studierendenwerk.uni-siegen.de
General questions
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Can I pay without cash?
Only cashless payment is possible in our food court and bistro. In the refectories, there is only one cash register. You can pay cashless with girocard, credit card, Alipay, Apple Pay and Google Pay.
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Where can I find the prices of the meals?
The prices are listed on our menu plans and on our website.
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How can I recognize vegetarian/vegan food?
At the vegetarian counter you will only receive vegetarian (and some vegan) food. All side dishes at the vegetarian counter are prepared with vegetable fats.
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Can I trust the labelling of allergens?
The indications of ingredients in all meals are based on the information given by the producers and suppliers of the ingredients. All contained (declarable) allergens – except minor traces – are being declared by the Studierendenwerk. It is possible that some ingredients are crossed during the preparation process. Thus we cannot guarantee 100% that there are no other ingredients in a meal besides the declared ones.
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Who can I talk to if I was not satisfied with my meal?
In case there is an immediate need for action you should talk to the operating manager of the facility. There are some feedback forms available at the exit of the canteens. Please talk to Mr Elmar Königer, head of the department gastronomy for more detailed information if you have more general criticism or suggestions.
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Does the Studierendenwerk use organic produce?
A number of produce is only offered in organic quality at Studierendenwerk Siegen. A current list can be found in facilities. We are always trying to increase the share of organic produce in our gastronomical department.
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Does the Studierendenwerk use fair trade produce?
All coffee in our Food Court, Bistro as well as Canteen AR and ENC is labelled fair trade. We are planning to add more fair trade products to our goods.
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Why do I need to show my student ID to the cashier in the canteens and cafeterias?
Students are entitled to subsidized meals and thus pay less than other guests. Simply position your student ID on the tablet while waiting in line to pay – that makes everything go quicker.