New catering system from 08.04.2024
Our canteen catering system will receive a fundamental update from 08.04.2024. You can find out what this means in concrete terms and how this decision came about here.
During the changeover phase to the new system, it is possible that errors may still creep in here and there or that the pre-order system for the ENC canteen may not yet work properly. We ask for your understanding and are of course working to resolve any minor initial problems as quickly as possible.

-
Why is the Studierendenwerk introducing a new catering system?
-
What is changing in the catering system in the canteens?
-
What does the new catering system mean in concrete terms for students?
-
What does the new catering system mean in concrete terms for employees?
-
What advantages does the new catering system offer?
-
When will the new catering system come into effect in the canteens?
-
Who should I contact if I have questions about the new catering system?
General questions

-
How can I pay?
-
Where can I find the prices of the meals?
-
How can I recognize vegetarian/vegan food?
-
Can I trust the labelling of allergens?
-
Who can I talk to if I was not satisfied with my meal?
-
Does the Studierendenwerk use organic produce?
-
Does the Studierendenwerk use fair trade produce?
-
Why do I need to show my student ID to the cashier in the canteens and cafeterias?